Privacy Policy
Last updated: June 24, 2026
1. Overview
TradeConnect (operated by GroceryList Group) provides a business-to-business trade, logistics, and fulfillment platform. This policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
- Account data you provide when registering a business: company name, contact name, email, phone, role, and country.
- Operational data you submit through the platform: shipments, quotes, invoices, documents, and trade records.
- Usage data collected automatically: pages viewed, actions taken, device type, browser, IP address, and approximate location.
- Communications sent to our support and sales teams.
3. Cookies and Local Storage
We use cookies and browser local storage to keep you signed in, remember your preferences, and measure aggregate platform usage. You can clear cookies in your browser settings; some features will not work if you do.
4. How We Use Information
- Provide and operate the TradeConnect platform.
- Process bookings, shipments, payments, and customer support requests.
- Detect, prevent, and investigate fraud, abuse, and security incidents.
- Comply with legal, tax, customs, and regulatory obligations.
- Improve our products and communicate operational updates.
5. Third-Party Services
We share information with vetted service providers strictly to operate the platform — including cloud hosting, authentication, email and notification delivery, analytics, payment processing, customs and freight partners, and identity verification. These providers are bound by contractual confidentiality and security obligations.
6. Data Retention
We retain personal and business records for as long as your account is active and for the period required to meet legal, tax, customs, and audit obligations.
7. Your Rights
Subject to applicable law, you may request access, correction, deletion, or export of personal information we hold about you. Contact us using the email below.
8. Contact
Questions or requests about this policy: shop@tradeconnectgroup.com.